fordie’s blog

11 Apr, 2007

Sky Anytime on PC causes machine to run very slowly

Posted by: Mark In: software

A few weeks back I installed Sky Anytime on PC; since then I had noticed a considerable deterioration in the machines performance - to the point where it was almost unusable.

I didn’t immediately put two and two together, I just assumed that it was time to give the laptop a bit of a spring clean; so I set about uninstalling a bunch of programmes that I had installed but don’t use (including Sky Anytime), ran a scan with Spy bot Search and Destroy, checked that my HD didn’t need defragmenting and so on.

Having done all this there was no discernible difference, the next step was to check what processes where running on my machine. That’s when I found “Kservice.exe” was using a fair amount of memory and CPU time. On investigation it turns out that this is the Peer 2 Peer service used by Sky Anytime on PC to distribute it’s content. I hadn’t even realised that Sky Anytime was a P2P application and certainly wouldn’t expect it to leave a service running on my PC one it had been uninstalled. I was not impressed.

I manually removed Kserver by stopping the service deleting the Kservice folder and romiving all the references to KDX from my registry. I subsequently found out that Sky have an uninstaller that you can download from their website. Hopefuly that’ll do the trick for anyone else who’s having problems with this.

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6 Responses to "Sky Anytime on PC causes machine to run very slowly"

1 | Ben

April 23rd, 2007 at 7:07 pm

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The Channel 4 ‘4od’ software does exactly the same, stupid evil programs.

2 | William

May 12th, 2007 at 10:37 am

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It’s the secrecy and the method of implementation that are annoying. I have no problem with running a file-sharing application if that’s a condition of the service. But, it doesn’t need to run the whole time - that’s just for Sky’s benefit. It’s easy to stop khost from starting with msconfig; you can make it permanent later if you want by removing the registry run entry. Then substitute a simple batch file for the Anytime icon on your desktop, call it Sky.bat or whatever:
net start “kservice”
cd C:\Program Files\Sky\Sky Anytime\
SkyAnytime.exe
net stop “kservice”
That way kservice only runs when you’re browsing the choices and actually downloading from it.

3 | ray

July 9th, 2007 at 1:10 pm

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my sky anytime is impossible to get into anyone got the time to write a instruction manual i would be thankful.

4 | tony

August 16th, 2007 at 12:12 pm

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Ray deactivate SKYANYTIME then phone sky on 08706094508 you should have an error code from when you tried to open SKYANYTIME if not It is (16 ) they will activate It there end,then re-instal SKYANYTIME It should then work fine,It did for me.

5 | Colin

October 5th, 2007 at 10:41 am

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Having rfecently got sky plus I was about to look into sky anytime on my lap top but having read comments am now reluctant to try it. I am not a very proficient user of computers and therefor worried about slowing down my laptop and being then unable to uninstall.
I also live in a village which is not very well served by broadband, 2meg at the very best, and wondered if it will take forever to download anything.

Any comments will be gratefully received

6 | RJ Duncan

October 11th, 2008 at 4:27 pm

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Thanks for the link to the uninstaller, it was really helpful.

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