02 Jun, 2008
How not to deliver a good customer experience
Posted by: admin In: GPS|annoyances|software|websites
When purchasing software online you expect the process to go something like this: Choose your software Add to cart Pay Download Software nice and simple & stress free. Unfortunately some companies don’t get it – Tomtom I’m looking at you. Yesterday I decided to purchase the Tomtom maps of Western Europe in preparation for our [...]